Are your gemstones natural or lab-created?
All our gemstones—rubies, sapphires, and emeralds—are 100% natural and GSI certified. We do not sell lab-created or synthetic stones.
What does GSI certification mean?
GSI (Gemological Science International) certification guarantees that a gemstone has been professionally evaluated for authenticity, quality, and origin. Each certified gemstone comes with a report detailing its characteristics.
How do I know if a gemstone is real?
Our GSI-certified gemstones are rigorously tested for authenticity. You can also verify a gemstone’s color, inclusions, and light refraction using a jeweler’s loupe or by checking its certification details.
Do natural gemstones have imperfections?
Yes, since natural gemstones are formed in the earth, they may contain minor inclusions or variations in color, which are signs of authenticity. Completely flawless gemstones are extremely rare.
Can I customize a gemstone into jewelry?
Yes! You can buy a loose gemstone from us and work with a jeweler to create a custom ring, pendant, bracelet, or earrings.
Do you offer different gemstone cuts?
Our collection includes a variety of popular cuts, such as round, oval, cushion, emerald, and pear. You can choose from our available options to find the perfect shape.
How do I choose the right gemstone for an engagement ring?
Consider the 4 Cs—color, clarity, cut, and carat weight—along with durability and symbolism. Sapphires and rubies are excellent alternatives to diamonds for engagement rings due to their hardness and vibrant color.
Which gemstone is best for investment?
High-quality rubies, sapphires, and emeralds with certification and strong color saturation hold significant value over time and are great for investment.
Are natural gemstones expensive?
Not necessarily. We offer a wide range of gemstones to fit every budget. You can filter by price, carat weight, and cut to find the best option for you.
Do you offer financing or installment payments?
Yes! We offer buy now, pay later options through Affirm, so you can split your payment into manageable installments.
Why are your prices lower than traditional jewelry stores?
We sell directly to customers without the high retail markup. By eliminating middlemen, we offer genuine, certified gemstones at up to 50% off market prices.
Do you offer free shipping?
Yes! We provide free shipping on all orders within the U.S., ensuring a hassle-free shopping experience.
What is your return policy?
We offer a 30-day return policy for all gemstone purchases. If you’re not satisfied, you can return your gemstone within 30 days of delivery for a full refund. For complete details, visit our Return Policy page.
How do I return a gemstone?
Simply contact our customer service team to initiate a return. We provide easy, hassle-free returns with step-by-step instructions.
How long does shipping take?
Orders are typically processed within 1-2 business days, and standard shipping takes 3-5 business days. Expedited shipping options are available.
How do I take care of my gemstone?
- Clean with mild soap and water.
- Avoid harsh chemicals and ultrasonic cleaners.
- Store separately to prevent scratches.
What if I can’t find the gemstone I’m looking for?
If you're searching for a specific gemstone, browse our collection as we offer a wide variety of options. Our inventory is regularly updated with new selections.